Tedarikçi Bul
Cloud ServicesCloud Backup

Cloud Backup Service

Encrypted, compliance-ready cloud backup and restore service for servers, virtual machines and Microsoft 365 data.

Service rating

4.6/ 5

37 reviews

The service rating is based only on reviews written for this service.

  • Managed Service
  • Remote
  • 24/7

About This Service

Cloud Backup Service is delivered by Nova Cloud Sistemleri as a managed service. It covers needs assessment, deployment and go-live, continuous monitoring and periodic improvement. The goal is to reduce the operational load on your internal IT team while establishing a predictable structure with measurable service levels.

During onboarding the existing setup is inventoried, risks are reported and a roadmap is produced. The service is then sustained with a defined reporting cadence and escalation structure.

What Problems Does This Service Solve?

  • Central management of cloud backup infrastructure
  • Keeping policies and configurations up to date
  • 24/7 monitoring and early warning
  • Incident response within defined timeframes
  • Log tracking and record retention
  • Version and firmware updates
  • Remote access and VPN management
  • Periodic reporting suitable for management

This content is defined by the service provider.

Service Scope

Included

  • Deployment and go-live
  • Configuration and optimisation
  • Monitoring
  • Policy management
  • Patch and firmware management
  • Incident response
  • Reporting
  • Backup configuration
  • Periodic health check
  • Periodic advisory sessions

Out of Scope

  • Hardware procurement and licence fees
  • Third-party application development outside scope

Service Model

Service Type
Managed Service
Work Model
Remote
Service Location
Nationwide (Türkiye)
Support Hours
24/7
Contract Model
Monthly / Annual
Minimum Contract Term
3 months (optional)

Who Is This Service For?

  • Businesses with 50+ employees
  • Multi-site organisations
  • Manufacturing companies
  • Financial institutions
  • E-commerce companies
  • Organisations with critical infrastructure

Suitable Company Size

  • SMB (11–50)
  • Mid-market (51–250)
  • Large (251–1000)

Technologies

  • Azure
  • VMware

Brand names are declared by the provider; partnerships are not shown as official unless verified.

Competencies & Certifications

  • ISO 27001 ExperienceSelf-declared
  • CCNP SecurityVerified
  • Microsoft SecurityVerified

SLA & Support

First Response Time
within 1 hour
Critical Incident Response Time
Response starts within 30 minutes
Support Hours
24/7 (critical incidents), 09:00–18:00 (standard requests)
Escalation Structure
L1 → L2 → Service Manager → Technical Director
Reporting Frequency
Monthly service report + quarterly review meeting

This information is defined by the service provider and is not a guarantee given by Tedarikçi Bul.

Pricing

Pricing model

Starting at: TRY 15,000 / month

Monthly Subscription

Per-device pricing option is available.

The final price depends on scope, device count and support hours.

Get in Touch About This Service

Talk directly to the provider about scope, pricing and the onboarding process.

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Service Ratings

4.6/ 5

37 reviews

  • 5 star%78
  • 4 star%16
  • 3 star%3
  • 2 star%3
  • 1 star%0

Reviews

Ayşe K.

Verified Customer
August 12, 2026

Our firewall operations workload dropped significantly.

Our rule set had grown for years and nobody dared to touch it. During onboarding every policy was inventoried, redundant rules were cleaned up and a change-management process was established. Response times on critical incidents stayed below the committed target.

Industry:
Manufacturing
Company size:
250–500 employees
Usage period:
Using the service for 12 months
Engagement model:
Monthly contract

14 people found this helpful

Mert D.

Verified Corporate User
July 28, 2026

24/7 monitoring genuinely works 24/7.

They detected and handled a midnight VPN outage before we even noticed. Monthly reports are readable for non-technical management as well.

Industry:
E-commerce
Company size:
51–250 employees
Usage period:
Using the service for 8 months
Engagement model:
Annual contract

9 people found this helpful

Selin A.

Verified Customer
June 19, 2026

The right choice for our multi-site setup.

We had different device brands across 6 branches; they built a standard policy template and aligned all of them. When on-site support was needed the team arrived the same day.

Industry:
Retail
Company size:
500+ employees
Usage period:
Using the service for 2 years
Engagement model:
Annual contract

7 people found this helpful

Emre Y.

Standard Review
May 04, 2026

Strong technically, reporting could improve.

We are satisfied with the operational quality. We would like the compliance sections of the reports to be a bit more detailed.

Industry:
Finance
Company size:
51–250 employees
Usage period:
Using the service for 6 months
Engagement model:
Monthly contract

4 people found this helpful

Service Provider

Service Provider

Nova Cloud SistemleriVerified Company
Founded
2014
City
Ankara
Employees
11-50
Company overall rating
4.7 / 5
Published services
2
WebsiteLinkedIn
View Company Profile

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